PRIVACY POLICY
For the following websites:
www.afctests.ca, www.afctests.fr et www.afctests.com
AFC Psychometric Tests
1. Introduction
AFC Psychometric Tests attaches paramount importance to privacy protection and compliance with applicable personal information protection laws. We are committed to handling personal information responsibly, transparently, and securely, and we never sell your personal data.
This privacy policy is intended to inform you:
Our services are primarily intended for users residing in Canada, the European Union (EU), and the United States, as well as users in other countries. This policy does not apply to third-party websites or applications accessible via hyperlinks, which have their own privacy policies.
2. Applicable laws
For residents of the European Union, the General Data Protection Regulation (GDPR) applies, regardless of where our organisation is located. In the event of any inconsistency between this policy and the GDPR, the GDPR shall prevail.
For residents of Quebec, this policy is intended to comply with the Act respecting the protection of personal information in the private sector, as modernised by Bill 25, as well as PIPEDA, where applicable.
For residents of other Canadian provinces, the United States, or other countries, the laws applicable to their place of residence apply. In the event of any inconsistency, local legislation shall prevail.
3. Consent
Access to our psychometric tests and services is conditional upon prior acceptance of this privacy policy.
Consent is obtained by means of a mandatory checkbox, accompanied by a hyperlink to the privacy policy, before the user can complete a test or access the services.
This consent covers, in particular:
Consent may be withdrawn at any time, subject to applicable legal, contractual, or professional obligations and technical feasibility.
4. Information collected
4.1 Personal information provided voluntarily
We collect personal information that you voluntarily provide when you:
4.2 Information collected automatically
When you browse our platforms, certain information is collected automatically using cookies and similar technologies, including:
5. Use of personal information
Personal information is used by AFC Psychometric Tests Inc. solely for the following purposes:
6. Oria – information sharing by the advisor
When using Oria, an authorised counsellor may, in the course of their professional duties, enter or share certain information about a client to support Oria-assisted reflection, particularly in relation to:
7. Oria – artificial intelligence and continuous learning
Oria is a tool to assist with educational and career exploration. It does not make any automated decisions that have a legal or significant effect on users and does not replace the professional judgement of the counsellor.
Oria operates in a continuous learning mode aimed at improving the quality, consistency and relevance of its suggestions. To this end, certain information may be used to:
The data used for Oria's continuous learning is systematically anonymised or aggregated and does not allow for the identification of any individual, either directly or indirectly. Learning respects the principles of minimisation, proportionality, security, and transparency.
8. Direct client access to Oria
In certain contexts, a customer may access Oria directly when their adviser authorises them to do so.
Before accessing Oria for the first time, specific and separate consent is required from the customer, confirming in particular that the customer understands and accepts:
9. Retention of information
Information that personally identifies a user is retained:
At the end of these periods, identifying information is deleted or anonymised. Test results may be retained in non-identifiable form for statistical, normative or scientific purposes.
Anonymised data may be retained for as long as it remains useful for research and continuous improvement purposes.
Any transfer of anonymised data for external research purposes requires prior consent.
With regard to Oria, your exchanges or those of your adviser in connection with our Oria chatbot, we use Microsoft Azure and OpenAI technologies. However, we do not transmit your personal data to them. It is therefore anonymised. Finally, although not foolproof, a filter has been added to remove personal data provided by customers to the chatbot.
Furthermore, Microsoft does not have direct access to the data. For more information:
With regard to Azure OpenAI, data is processed in Azure data centres in the United States, but is not stored there. It is never used to train models and is not accessible by Microsoft. For more information:
If a link does not work when you click on it or if its content appears to contradict this policy, please contact our Data Protection Officer as indicated below, providing us with the relevant information.
10. Disclosure of information
Employees
Access to personal information is limited to employees who need it to perform their duties.
Suppliers
Trusted service providers may have access to certain personal information, subject to strict contractual confidentiality and security commitments.
In addition, some of our services, including digital support tools such as Oria, rely on cloud infrastructure and specialized technology providers. These providers may process certain data on our behalf, in accordance with strict contractual agreements regarding confidentiality, security and privacy.
Other disclosures
We only disclose your personal information when required by law or when necessary to protect our legal rights.
11. Minors
AFC Holland psychometric tests can be completed from the age of 14, including in Canada, the European Union, the United States and other countries where our services are available.
When the user is between the ages of 14 and 17, the use of our services, including taking tests and using Oria (directly or through an advisor), is conditional upon:
In accordance with the General Data Protection Regulation (GDPR), persons under the age of 15 are considered minors for the purposes of personal information protection. Where required by applicable national legislation, the consent of a parental authority holder is therefore necessary.
Quebec (Canada)
For residents of Quebec, the collection and use of personal information from minors aged 14 and over is carried out in accordance with the Act respecting the protection of personal information in the private sector, as amended by Bill 25.
United States
For residents of the United States, the collection and use of personal information from minors aged 14 and over is carried out in accordance with applicable laws, including the Children's Online Privacy Protection Act (COPPA). Where required, parental consent is obtained prior to the collection or use of personal information.
Other countries
For minor users residing in other countries, the collection and use of personal information is carried out in accordance with applicable local laws regarding data protection and consent of minors. Where required by the legislation of the country concerned, the consent of a parent or legal guardian is obtained.
12. Your rights
Depending on your place of residence, you have the following rights, among others:
13. Privacy Officer
For any questions, requests or complaints regarding the protection of personal information:
Privacy Officer
Karl Descheneaux
2260 Demers Street, Suite 240
Drummondville, Quebec Canada J2B 0L1
[email protected]
Last updated: February 02, 2026.
www.afctests.ca, www.afctests.fr et www.afctests.com
AFC Psychometric Tests
1. Introduction
AFC Psychometric Tests attaches paramount importance to privacy protection and compliance with applicable personal information protection laws. We are committed to handling personal information responsibly, transparently, and securely, and we never sell your personal data.
This privacy policy is intended to inform you:
- the personal information we collect;
- the purposes for which it is used;
- the persons or entities that may have access to it;
- your rights;
- our use of cookies and similar technologies.
Our services are primarily intended for users residing in Canada, the European Union (EU), and the United States, as well as users in other countries. This policy does not apply to third-party websites or applications accessible via hyperlinks, which have their own privacy policies.
It also does not apply to our separate information websites, including www.afcholland.com and www.competencesgeneriques.com, which have their own privacy policies.
2. Applicable laws
For residents of the European Union, the General Data Protection Regulation (GDPR) applies, regardless of where our organisation is located. In the event of any inconsistency between this policy and the GDPR, the GDPR shall prevail.
For residents of Quebec, this policy is intended to comply with the Act respecting the protection of personal information in the private sector, as modernised by Bill 25, as well as PIPEDA, where applicable.
For residents of other Canadian provinces, the United States, or other countries, the laws applicable to their place of residence apply. In the event of any inconsistency, local legislation shall prevail.
3. Consent
Access to our psychometric tests and services is conditional upon prior acceptance of this privacy policy.
Consent is obtained by means of a mandatory checkbox, accompanied by a hyperlink to the privacy policy, before the user can complete a test or access the services.
This consent covers, in particular:
- the collection, use, and retention of personal information;
- the sharing of information with an authorised counsellor in the context of professional support;
- the use of information for the purposes of administering, interpreting, and following up on psychometric tests;
- the use of information in digital support tools made available as part of the services.
Consent may be withdrawn at any time, subject to applicable legal, contractual, or professional obligations and technical feasibility.
4. Information collected
4.1 Personal information provided voluntarily
We collect personal information that you voluntarily provide when you:
- fill out a form;
- create an account (customer or advisor);
- complete a psychometric test;
- use Oria;
- communicate with us by email, telephone, post or on our professional pages on various social networks.
- first and last name;
- e-mail address;
- telephone number;
- country of residence and country of origin;
- profession and associated organisation;
- account credentials;
- psychometric test responses;
- results, interest profiles, and academic and professional exploration data;
- interactions with Oria when related to support.
4.2 Information collected automatically
When you browse our platforms, certain information is collected automatically using cookies and similar technologies, including:
- IP address (or anonymised version);
- device type, browser, and operating system;
- pages viewed, duration of visits, and browsing history;
- performance, security, and logging data.
5. Use of personal information
Personal information is used by AFC Psychometric Tests Inc. solely for the following purposes:
- To identify users in order to generate and access test reports.
- To authenticate users in order to allow them to continue a test or access results.
- To allow authorised advisors and, where applicable, account managers to access the information necessary for their professional duties.
- Support consultants in managing and monitoring completed or ongoing tests.
- Produce collective and anonymised statistics for normative and scientific purposes.
- Adjust test results to standards calibrated by age, gender, or geographical origin, where relevant.
- Perform anonymous statistical analyses, particularly to study the temporal stability and scientific validity of the tests.
- Use contextual information shared by the counsellor to enrich the client's Oria-assisted reflection (a conversational robot specialising in educational and career exploration).
- Use certain data from the use of Oria to continuously improve the quality, relevance and functioning of this service.
6. Oria – information sharing by the advisor
When using Oria, an authorised counsellor may, in the course of their professional duties, enter or share certain information about a client to support Oria-assisted reflection, particularly in relation to:
- psychometric test results;
- educational and career exploration;
- the client's stated objectives, preferences, or constraints, as well as any other relevant information about the client in relation to educational and career guidance and information.
7. Oria – artificial intelligence and continuous learning
Oria is a tool to assist with educational and career exploration. It does not make any automated decisions that have a legal or significant effect on users and does not replace the professional judgement of the counsellor.
Oria operates in a continuous learning mode aimed at improving the quality, consistency and relevance of its suggestions. To this end, certain information may be used to:
- improve Oria's models, rules, and reasoning mechanisms;
- refine the relevance of the suggestions made;
- improve the overall quality of the service.
The data used for Oria's continuous learning is systematically anonymised or aggregated and does not allow for the identification of any individual, either directly or indirectly. Learning respects the principles of minimisation, proportionality, security, and transparency.
8. Direct client access to Oria
In certain contexts, a customer may access Oria directly when their adviser authorises them to do so.
Before accessing Oria for the first time, specific and separate consent is required from the customer, confirming in particular that the customer understands and accepts:
- the use of their test results in Oria;
- the use of the information they enter into Oria to support their decision-making;
- their authorised adviser's access to this information;
- the supervised use of certain information for the purpose of continuously improving Oria.
9. Retention of information
Information that personally identifies a user is retained:
- up to 5 years in Canada;
- up to 2 years in the European Union and the United States,
At the end of these periods, identifying information is deleted or anonymised. Test results may be retained in non-identifiable form for statistical, normative or scientific purposes.
Anonymised data may be retained for as long as it remains useful for research and continuous improvement purposes.
Any transfer of anonymised data for external research purposes requires prior consent.
With regard to Oria, your exchanges or those of your adviser in connection with our Oria chatbot, we use Microsoft Azure and OpenAI technologies. However, we do not transmit your personal data to them. It is therefore anonymised. Finally, although not foolproof, a filter has been added to remove personal data provided by customers to the chatbot.
Furthermore, Microsoft does not have direct access to the data. For more information:
With regard to Azure OpenAI, data is processed in Azure data centres in the United States, but is not stored there. It is never used to train models and is not accessible by Microsoft. For more information:
If a link does not work when you click on it or if its content appears to contradict this policy, please contact our Data Protection Officer as indicated below, providing us with the relevant information.
- Location:
10. Disclosure of information
Employees
Access to personal information is limited to employees who need it to perform their duties.
Suppliers
Trusted service providers may have access to certain personal information, subject to strict contractual confidentiality and security commitments.
In addition, some of our services, including digital support tools such as Oria, rely on cloud infrastructure and specialized technology providers. These providers may process certain data on our behalf, in accordance with strict contractual agreements regarding confidentiality, security and privacy.
Other disclosures
We only disclose your personal information when required by law or when necessary to protect our legal rights.
11. Minors
AFC Holland psychometric tests can be completed from the age of 14, including in Canada, the European Union, the United States and other countries where our services are available.
When the user is between the ages of 14 and 17, the use of our services, including taking tests and using Oria (directly or through an advisor), is conditional upon:
- compliance with applicable laws in the user's country or jurisdiction of residence;
- obtaining the required consent, which may include, where required by applicable law, the consent of a parent or legal guardian.
In accordance with the General Data Protection Regulation (GDPR), persons under the age of 15 are considered minors for the purposes of personal information protection. Where required by applicable national legislation, the consent of a parental authority holder is therefore necessary.
Quebec (Canada)
For residents of Quebec, the collection and use of personal information from minors aged 14 and over is carried out in accordance with the Act respecting the protection of personal information in the private sector, as amended by Bill 25.
United States
For residents of the United States, the collection and use of personal information from minors aged 14 and over is carried out in accordance with applicable laws, including the Children's Online Privacy Protection Act (COPPA). Where required, parental consent is obtained prior to the collection or use of personal information.
Other countries
For minor users residing in other countries, the collection and use of personal information is carried out in accordance with applicable local laws regarding data protection and consent of minors. Where required by the legislation of the country concerned, the consent of a parent or legal guardian is obtained.
12. Your rights
Depending on your place of residence, you have the following rights, among others:
- right of access;
- right to rectification;
- right to erasure, within certain limits;
- right to restriction or objection to processing;
- right to portability (GDPR);
- right to withdraw your consent.
13. Privacy Officer
For any questions, requests or complaints regarding the protection of personal information:
Privacy Officer
Karl Descheneaux
2260 Demers Street, Suite 240
Drummondville, Quebec Canada J2B 0L1
[email protected]
Last updated: February 02, 2026.
